Effective Date: August 25, 2026
This SMS Privacy Policy explains how ALEX ISERTE LLC, operating under the public-facing brand The Iserte & Letechipia Team at Red 1 Realty ("we," "us," or "our"), collects, uses, and protects information in connection with our SMS/text messaging program and our website. It applies specifically to SMS and mobile communications.
We collect the following categories of information:
Contact information you provide, such as your name, email address, and phone number.
Property and inquiry information, such as the properties you ask about, your buying, selling, or rental interests, price range, and location preferences.
Information you submit through forms on our website, by chat, or by direct communication with us.
SMS and communication data, including your mobile opt-in status, message content, and the dates and times messages are sent or received.
Website usage information collected through cookies and similar technologies, such as pages viewed, IP address, and device or browser type.
We use the information we collect to:
Respond to your inquiries and requests.
Provide real-estate services to you.
Schedule appointments, showings, and consultations.
Send you requested updates and alerts, including listing, market, and transaction updates.
Communicate with you by SMS/text message when you have given your consent.
Maintain, improve, and personalize our services and website, and comply with legal, regulatory, and MLS/licensing obligations.
When you opt in by submitting your mobile phone number, you consent to receive SMS/text messages from ALEX ISERTE LLC (The Iserte & Letechipia Team at Red 1 Realty) regarding real-estate services, including property updates, showing and appointment confirmations, appointment reminders, inquiry follow-up, and related communications.
SMS consent is optional and is not a condition of purchasing any goods or services.
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out and stop receiving further SMS messages from us.
Reply HELP at any time for assistance, or contact us at 614-965-8022 or [email protected].
Where applicable, our website uses cookies, analytics, and similar tracking technologies to operate the site, remember your preferences, understand how visitors use the site, and improve performance. You can manage or disable cookies through your browser settings; some features of the website may not function properly if cookies are disabled.
You may contact us at any time to:
Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information, subject to applicable legal and record-keeping requirements.
Unsubscribe or withdraw consent, including by replying STOP to SMS messages or using the unsubscribe link in marketing emails.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, or disclosure. We retain information only as long as reasonably necessary to fulfill the purposes described in this policy and to comply with our legal and business obligations.
ALEX ISERTE LLC, operating under the public-facing brand The Iserte & Letechipia Team at Red 1 Realty
Phone: 614-965-8022
Email: [email protected]
Mailing Address: 921 Eastwind Drive #102, Westerville, OH 43081
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review this page periodically for updates.